One champion hosted interactive sessions at local baby groups and family-friendly cafés. These gatherings allowed mothers and caregivers to explore the NHS App in a relaxed, informal setting while managing their daily routines. The sessions highlighted benefits such as booking GP appointments, accessing health records, and managing repeat prescriptions. Common registration challenges were discussed openly, and practical solutions were provided.
Another volunteer champion organised targeted health events within community centres. These events were inclusive, encouraging participation from all genders . The attendees learned how to download, register, and navigate the NHS App, with a focus on overcoming common issues such as password resets and identity verification.
To reach a broader audience, a digital champion led demonstrations during community social events. These events used storytelling and personal experiences to convey the app’s utility, bridging the gap between digital tools and real-life health management.
The four Digital Champions have remained committed to their roles, continuing to provide guidance and mentorship to their communities. Their success has inspired more haPPIE Members to step forward, expressing interest in becoming Digital Champions.
To build on this momentum, we are developing an accessible digital course as part of the My Digital Maternity Journey module to support future projects and ensure long-term sustainability and impact. This initiative exemplifies how targeted training, strategic resource allocation, and community-driven engagement can increase digital inclusion, empower individuals to make informed health decisions and, contribute to healthier, more connected communities.