You can see immunisations and vaccination information, including your COVID-19 jabs in the NHS App.

Your COVID- 19 vaccination information can be found in the ‘Check your COVID-19 vaccine record’ section shown on your home screen.

Your home screen will also have the ‘Share your COVID-19 status’ section which will enable you to create a PDF or email a copy of your COVID-19 vaccination status if you need it for travel purposes.

For all other vaccinations, depending on which clinical system your GP Practice uses, the information will be under either ‘Consultation and Events’ or ‘Medicines’.

Either:

Select Your Health, click on GP Health Record, press Continue, select Consultations and events

Or:

Select Your Health, click on GP Health Record, press Continue, select Medicines, select Acute (short-term) medicines

Or:

Follow this guide.

If you still can’t see your vaccination and immunisation history, ask your GP surgery for access to your detailed coded record. You’ll only need to do this once to view information like test results, immunisations and more.

The NHS App and the NHS COVID-19 App have different functionalities.  Your COVID-19 vaccination details can be found on the NHS App.

You can log in to the NHS App using a different account. You’ll need to log into each account with its unique sign-in details.

Yes, you can delete your account from the ‘managing your account’ page 

Select ‘deleting your account’. You’ll need to log in using the same sign-in details that you use for the App. Once logged in, you can then delete your account.

Please note that uninstalling the app is not deleting your account.

Yes, you can access NHS App services from the browser on your desktop or laptop computer. Learn how to use the App on a computer. 

The NHS App is available from several non-UK app stores. However, you can also access all the same services here: https://www.nhsapp.service.nhs.uk/login.

No. You cannot use an email address that’s shared with someone else.

The NHS App and Patients Know Best (PKB) is an individualised personal health and care record that is specific to you.

To successfully create your NHS App and PKB account, you will need to have your own email address. It’s easy and free to sign up for one.  Simply, get started with one of the commonly used providers below:

• Get Google Mail
• Get Microsoft Outlook (click or tap ‘create a new email address’)
• Get Yahoo Mail 

Once you have your own email address, you can register for your own NHS Login and PKB account. 

Yes! The NHS App in Nottingham and Nottinghamshire has been developed to meet the needs of our patients.

Digital Notts (formerly known as Connected Nottinghamshire) carried out two years of research.

You told us you would like a single app for all your health and care needs.  That’s why we developed the NHS App, adding integrated functionality from Patients Know Best.

The NHS App has patient wellbeing at the heart of everything, and working together with patients is very important to us. The NHS App in Nottingham and Nottinghamshire has a Patient Advisory Group that meets monthly to review current and planned functionality, communications plans and the security of the App.

If you would like to get involved, we would love to hear from you. Simply use this link to email our Patient Advisory Group.

Documents such as hospital appointment letters are sent as PDF files  and appear as attachments in Patients Know Best (PKB). 

If you have difficulty opening the attachment, try again by using a different web browser or device to access your account.

You can download PDF reader apps from the Apple Store and Google Play Stores.

If you still can’t open the attachment, select the ‘Report Document Error’ button in Patients Know Best.

This will alert your healthcare provider to send the message another way, for example, as a letter. 

We do our best to ensure the information used on our site is clear. If something is not clear, please use our glossary below to help explain the key terms, abbreviations and acronyms:

• 2FA – two-factor authentication
• 3G – 3rd generation
• 4G – 4th generation
• 5G – 5th generation

• ACO – accountable care organisation

• AI – artificial intelligence

• Android – Google’s mobile operating system (OS).

• Antivirus – software designed to prevent, detect, and remove viruses and other malware.

• App – application

• Apple – makers of the iPhone, iPad, Apple Watch, and the Mac range of personal computers (PCs).

• AVR – Accredited Voluntary Registers

• BAME – Black Asian and Minority Ethnic

• Bandwidth – the amount of data you can send through a network or modem connection.

• Blog – an online journal or discussion website.

• Bluetooth – short-range, wireless technology allowing compatible devices to talk to each other.

• BMA – British Medical Association

• Broadband – high-speed data transmission in which a single cable can carry a large amount of data at once.

• CC – Care Coordinator

• CCG – clinical commissioning group

• CD–ROM – Compact Disc Read-Only Memory

• CD–RW – Compact Disc Re-Writable

• CHC – community health council

• CQC – Care Quality Commission

• DH, DoH or DHSC – Department of Health and Social Care

• DNS – Domain Name System

• Download – the process in which data is sent to your computer.

• DPA – Data Protection Act

• DVD – Digital Versatile Disc

• E&D – equality and diversity
• eBook – electronic book
• EDI – equality, diversity and inclusion
• EHR – electronic health record
• Email – messages distributed electronically from one computer user to one or more recipients via a network.
• EPR – electronic patient record
• EPS – electronic prescription service
• Facetime – a video calling app for Apple mobile devices.
• FB – Facebook
• FT – foundation trust
• GB – gigabyte
• GDC – General Dental Council
• GHz – gigahertz
• Gmail – Google Mail
• GMC – General Medical Council
• GP – general practitioner
• GPSI or GPwSI – general practitioner with a special interest
• HA – health authority
• HCA – health care assistant
• HCHS – hospital and community health services
• HCSW – Healthcare Support Worker
• HDD – hard disk drive
• HSCDS – Health and Social Care Digital Service
• HWE – Healthwatch England
• IC – information commissioner
• ICO – Information Commissioner’s Office
• ICP – integrated care pathway
• ICT – information and communication technology
• IDCR – integrated digital care record
• Internet – a global network of countless smaller networks and computers, allowing billions of
• people to share information. The World Wide Web (www) and email are two of the internet’s many features.
• iOS – Apple’s mobile operating system
• IP – internet protocol
• ISP – internet service provider
• IT – information technology
• Kbit – kilobit
• Kbps – kilobits per second
• KHz – kilohertz
• LA – local authority
• LGA – Local Government Association
• LHA – Local Health Authority
• LINk – local involvement network
• Logging in – the process of entering your login details.
• Login – the details (username and password) used to authenticate your identity.
• Malware – software designed to disrupt, damage, or gain unauthorised access to a computer system.
• Mb – megabit
• MB – megabyte
• MDT – multi-disciplinary team
• MHz – megahertz
• Modem – a box that connects your home network to the internet
• NCVO – National Council for Voluntary Organisations
• NHS – National Health Service
• NHSD – NHS Digital
• NHSE – NHS England
• NHST – NHS trust
• ONS – Office for National Statistics
• OOH – out of hours
• OP – outpatient
• OS – operating system
• OTC – over-the-counter
• PAG – Patient Advisory Group
• Password – a string of characters used for authenticating a user on a computer system.
• PC – personal computer
• PCT – primary care trust
• PDF – Portable Document Format
• PHE – Public Health England
• Phishing – the practice of sending spoof emails to trick you into revealing personal information, like passwords and credit card numbers.
• PHR – Personal Health Records
• PIN – personal identification number
• PKB – Patients Know Best
• PPE – patient and public engagement
• PPG – patient participation group
• Q&A – questions and answers
• QA – quality assurance
• QR Code – Quick Response Code
• Router – a box that lets your devices talk to each other and connect to the internet via a modem.
• RSS – Really Simple Syndication
• SAR – subject access request
• SCR – summary care record
• SD – Secure Digital e.g., ‘SD card’
• SIM card – Subscriber Identity Module card
• SPAM – unsolicited, or junk, email.
• SPF – Social Partnership Forum
• SPN – special patient notes
• SSD – solid-state drive
• Teams – a Microsoft app for making video calls, among other things.
• TEG – trust executive group
• TTS – text-to-speech
• Upload – the process of sending data from your device or computer to another system.
• URL – Uniform Resource Locator i.e., the address of a web page or other resource on the internet.
• USB – Universal Serial Bus. USB is the most common type of physical computer connection.
• Username – a name that uniquely identifies someone on a computer.
• VCS – voluntary and community sector
• VFM – value for money
• Virus (computer) – a self-replicating program capable of corrupting a system or destroying data.
• VPN – virtual private network
• WAP – Wireless Application Protocol 
• Web browser – often just called a ‘browser’, these programs allow you to access the World Wide Web e.g., Google Chrome, Microsoft Edge, Safari.
• Webmail – an email service that can be used in a web browser.
• Website – a collection of web pages and other content published under a common domain name.
• WEP – Wired Equivalent Privacy
• WGA – Windows Genuine Advantage
• WhatsApp – a messaging app that lets you send text messages and make voice and video calls.
• Wi-Fi – a wireless networking standard. Wi-Fi allows computers and other devices to
• connect through wireless routers to other systems on the internet. 
• Window – and area on a screen that displays information for a specific program.
• Windows – personal computer (PC) operating systems (OS) developed by Microsoft.
• World Wide Web – often simply called ‘the web’. The web consists of pages that can be accessed using a web browser. ‘The web’ isn’t the same as ‘the internet’.  It’s one of the many features of the internet.
• www – stands for World Wide Web.
• YouTube – a video sharing website owned by Google.
• Zip – A zip file (.zip) is a ‘zipped’ or compressed file.
• Zoom – Zoom is a video conferencing app that lets you meet virtually with others.