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Think NHS App

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Please follow the instructions in the video and have one of the following to hand:

  • Your passport
  • A UK photo driving licence (full or provisional)
  • A full European driving licence
  • A European identity card

It’s helpful, but not essential, to know your NHS Number. You can find your NHS Number on any letter or document sent to you by the NHS, including prescriptions, test results, and referral or appointment letters.

These videos show you how to navigate the NHS App and use its services. Each video has a voice over and captions on screen.


Watch the entire playlist here.

From managing GP appointments, ordering repeat prescriptions or viewing hospital letters and care plans, the NHS App lets you access and manage your healthcare needs all from a simple app on your smart phone or device.
Download the NHS App now to make sure you’re App ready.

Order repeat prescriptions

Securely request prescriptions from your the NHS App in Notts and enjoy the convenience of managing your medication with just a few clicks. Rest assured that your request is securely transmitted to your healthcare provider, eliminating the worry of running out of essential medication.

Manage GP appointments

Say goodbye to phone queues and time constraints!

The NHS App offers relief from the hectic ‘8am scramble’ for GP appointments. It displays available slots for the next 16 weeks, typically lasting 10 minutes, though longer options may be available at certain surgeries.

Book online consultations

Need some medical advice? Book an online consultation using the NHS App and get GP advice without an in-person appointment. Simply answer a few questions about the nature of your enquiry and your GP will assess your concerns and put you on the right path.

No 8am rush, get the help you need faster.

Register for Patients Know Best (PKB) and you will have access to more support from your NHS App

Including:

  • Viewing hospital letters and appointments
  • Accessing your personal health record
  • Creating care plans
  • Tracking and monitoring symptoms

Using the NHS App can significantly reduce the pressure on our local NHS – and help save money.

That way, we can support more people like you, reduce missed appointments and save the NHS money.

Learn how you can make the NHS more efficient using the NHS App.

View hospital letters

Access your outpatient letters and hospital appointments through the NHS App and PKB. By embracing digital letters, you contribute to saving our local NHS millions in paper and printing expenses. Enjoy the convenience of instant access without waiting for appointments in the mail or the risk of misplaced letters.

View your health record

Take control with access to your GP health record on the Notts NHS App. View GP notes, vaccination history, referral letters and documents related to all face-to-face, telephone and video appointments from the date you register*. In some cases, you can also check your test results online. 

*Please note, historical data is not available for this service.

Monitor symptoms

Take control of your health journey by adding your symptoms manually, or connecting devices like fitness trackers and glucometers. By easily recording important measurements such as blood sugar levels, you can stay on top of your health. In some cases, you can securely share this data with healthcare professionals for remote care and support when you need it.

This functionality is available when you link the NHS App to PKB (see step 3 above).

Access 111 online support

NHS 111 online provides patients with a convenient way to seek healthcare. It helps manage the rising demand on NHS 111 telephone services and offers a fast and accessible digital alternative. Choose NHS 111 from the NHS App in Notts for a seamless and convenient way to access the same trusted advice and care as the phone service.

Check symptoms

The health information provided by our symptom checker is supported by NHS 111 online, ensuring you receive the best possible advice. When faced with a medical concern and unsure of the next steps, 111 online is there to assist you.*

*Please remember to adhere to any medical advice previously provided by your doctor. In case of emergencies, call 999 for immediate ambulance assistance.

View Linked Profiles

Easily manage the health of loved ones through the NHS App by accessing linked profiles—also known as proxy access. Once set up by your GP practice, you can securely switch between accounts to book appointments, order prescriptions, and view GP records for those you care for. 

Need help with PKB
or the NHS App?

Get in touch

Please note: this form should only be used for NHS App or general PKB related questions. All other enquiries should be directed to your healthcare provider.

For queries relating to PKB at Sherwood Forest Hospitals, please email sfh-tr.nhsappsfh@nhs.net

More NHS App Help and Support

Need help getting started with the NHS App?
Visit the NHS App Help and Support page for easy-to-follow guidance on how to get started.

Our plan for delivering outstanding
digital health and care 

How we will deliver a successful digital health and care strategy

Striving for greater collaboration
between all sectors in our region