Framework Housing Association’s Digital Inclusion Team is helping people across the East Midlands get connected. Through donated devices, NHS App training, and targeted support, service users like N are gaining the tools and confidence to manage their health, connect with services, and build independence.

“A mobile with the right tech opens doors to new skills.”

The Rose Thompson Foundation supports cancer patients and carers in Nottingham City by offering holistic care, community engagement, and digital literacy training to improve access to vital health resources. Through its Support Group Network, the foundation empowers individuals—like a former cancer support advocate now training as a Digital Champion—to confidently use digital tools such as the NHS App and the Infopool Prostate Cancer Resource.

The digital inclusion work with Essential Baby Co and their HaPPIE Academy aims to enhance access to digital healthcare and improve digital literacy. This initiative focuses on five key areas: access to devices and data, accessibility, skills and capability, beliefs and trust, and leadership and partnerships. The goal is to reduce digital inequality and ensure everyone can benefit from digital health advancements.

Bassetlaw Action Centre (BAC) is helping Bassetlaw citizens improve their digital literacy by assisting them with downloading, registering, and using the NHS App. This support enabled Mr “O” to manage his prescriptions and complete a capability to work questionnaire. Now confident in using the app, Mr “O” plans to continue using it for his health needs. BAC’s efforts are fostering a digitally inclusive community by ensuring everyone can benefit from online health services.

Self Help UK empowers older adults like June with essential digital skills, helping them stay connected and boost their self-esteem. June’s journey highlights the importance of accessible digital training to combat loneliness and digital exclusion.

The Framework Digital Inclusion Team is helping those in need by recycling devices and distributing free SIM cards. This support enabled Glen, who faced communication challenges, to re-enter treatment and start rehab. Donating an old phone can transform lives and offer hope to those struggling.