Latest cohort of NHS App digital champions ‘graduate’ ready to support the residents of Mansfield

Earlier this week, colleagues from Digital Notts hosted another successful digital champions training session for patient representatives in Mansfield.

The training, led by our Digital Inclusion leads Rosie Hercek and Laura Norsworthy, saw 15 volunteers from Rosewood PCN (primary care network) and students from West Notts College, become the latest cohort of ‘NHS App digital champions’ to graduate across Nottingham & Nottinghamshire ICS.

Rosewood digital champion training session

The volunteers spent several hours learning more about the NHS App including:

  • the different functions within the App such as ordering repeat prescriptions and linked profiles
  • how to read and access hospital letters through our App partner, PKB and,
  • how to update your own personal health record and record symptoms.
 

The group also discussed the benefits of using the NHS App for patients like themselves, as well as the benefits to GP Practices and the NHS in general.

Jayne Birch-Jones, co-chair of Roundwood patient participant group, said:

“It was great to get patients from different GP Surgeries within Rosewood PCN together for this interactive session. The session was very informative, and it was good to share different experiences of how the NHS App has helped people.”

“We have all pledged in different ways to help other patients understand how to use and benefit from the NHS App.”

Having successfully ‘graduated’ as digital champions, the patient volunteers now are encouraged to use and share their new skills and knowledge to support others in the local community.

In the coming weeks and months, they will be working with Rosewood GP practices, local community groups, employers and even friends and family to encourage others to use the NHS App.

Digital champion training is delivered as part of Digital Notts’ nationally recognised Digital Inclusion programme.  The programme focuses on supporting our diverse communities ensuring no-one is left behind as the NHS App and other digital technologies provide greater access to health and care services in Nottingham and Nottinghamshire. 

You can find out more by visiting our Digital Inclusion web page  https://digitalnotts.nhs.uk/digital-inclusion/