Get by with a little help from our friends!

You see those analysts you have in a cupboard? ..Gathering dust, filling in excel spreadsheets and producing beautifully aligned red amber green reports… You know… The ones who you go to when you need to know how many, or how much for QoF…. Well they are little bundles of analytical gold dust! We quickly realised that we didn’t need consultants to do our PHM work, what we needed to do was open the cupboard door, dust off the layers of performance management responsibilities that’s been weighing them down and invite them into the conversation! Combine their skills and experience with expert clinical and transformational knowledge and voila! A match made in population health management heaven… And once you invite them to the conversation and empower them to be able to tell you what data you actually need, and then watch them go! And be prepared to eat a little humble pie because they’ve known all along that we could have been doing so much more, but along the way we got side tracked by ticking the box and missing the point! When we stopped telling our analysts and information specialists what we wanted and started listening to what we actually needed, we began to have a different conversation and we found ourselves heading off in a different (better) direction. And you know that PHM world… that world that is a little scary? Well they’ve lived there, a longtime, but they didn’t call it PHM they called it analytical analysis or analytical modelling. Some of them actually trained in it!