Events

Digital Support Hubs Make a Difference Across Nottingham and Nottinghamshire

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Get Online Week 2025 once again saw colleagues from across Nottingham and Nottinghamshire ICS helping more people access and use the NHS App.

As well as sessions at the end of October, this year, digital support hubs were extended into early November.  

Working with colleagues from Sherwood Forest Hospitals, digital support hubs were hosted at Kings Mill Hospital, Newark Hospital and Sutton in Ashfield Leisure Centre, enabling more people to get digital health support.

Supporting Our Communities

Over 240 residents were supported in the sessions, providing help for residents to register for the NHS App, showing how patients can access GP health record information, manage their appointments as well as how to request repeat prescriptions digitally.

Rosie Hercek, Project and Business Change Manager and lead for Digital Inclusion at Digital Notts said, “It’s vital we go out into the community to reach patients in a variety of settings. Our digital support hubs help mitigate against digital exclusion and give residents confidence to take control of their own health digitally.

“A huge thank you to everyone who took part, from the staff and volunteers running the hubs to the people who came along to learn something new. Together, we’re making digital health more accessible for everyone in Nottingham and Nottinghamshire.”

Martin Hogg PFDS Programme Manager at Sherwood Forest Hospitals said “It’s important to support events like Get Online Week.  Supporting our patients to use the NHS App and PKB to send and access hospital letters brings benefits to patients and the hospital.”

Martin goes on to say,

 

“The technology lets us to know that a patient has successfully received and opened our letters.  Whilst hospital appointments can be managed via the App as well.  This has a positive impact on improving patient communication and helping reduce missed appointments.”

NHS App Digital Support Still Available

Get Online Week will return in October 2026, but for anyone needing additional support with the NHS App, there are still plenty of ways to get help.

Residents can speak to their local GP Practice team, whilst colleagues from Sherwood Forest Hospitals are hosting drop-in sessions across their hospitals and at Mansfield Central Library.  Full details can be found here: Events – Digital Notts

Alternatively, there are lots of helpful hints and tips on the NHS App via our website –  NHS Care in Nottingham & Nottinghamshire I Notts NHS App