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Digital & Social Inclusion

The Digital and Social Inclusion Project is supporting our communities to ensure that no-one is left behind, and that the benefits of the internet and digital technologies are available to everyone accessing health and care services across Nottingham and Nottinghamshire. 

Statistics show that an estimated 7.8% of UK adults have either never used the internet, or last used it over 3 months ago. That’s 4.2 million people (Office for National Statistics, 2020). Furthermore, an alarming 21% of UK adults, or 11 million people, do not have the essential digital skills needed for day-to-day life.

Digital & Social Inclusion Projects

In a world where technology has increasingly become the default method for accessing everything from information and public services, to entertainment and communication, the Digital and Social Inclusion workstream is closing the gap by reducing health inequalities and ensuring socio-economic factors do not disadvantage access to digital services in our region.

By offering the digital skills, confidence and motivation to access digital technology, the Digital Inclusion workstream provides an important lifeline for people that are otherwise excluded from using digital technology. Our projects support local communities to get online and become more confident using the digital tools that can support their health and care needs – and as a result, improve access to a wider range of local public health services.

Community and voluntary sector collaboration (CVS)

We recognise that the best people to help those who are digitally excluded, are those organisations who are embedded within local communities, already supporting them in other aspects of their daily lives. People need trusted, familiar faces who can offer tailored support at the right time.

Digital Notts wants to ensure that everyone can benefit from digital access to health and care services. This means we collaborate with Community and Voluntary Service (CVS) organisations who are passionate about driving social change by helping people to improve their skills and confidence to thrive in a digital world.

Our CVS Collaboration project offers grants to local community groups or community and voluntary service organisations to embed digital skills support into their work. The project offers £5,000 for local organisations and groups across Nottingham and Nottinghamshire to trial and test digital support delivery models. Projects must run for a minimum of 6 months and have a focus on reaching out to the most vulnerable and excluded people across our region.

The CVS Collaboration project endeavours to help people gain the skills, confidence, connectivity and motivation to do more with digital. At the same time, we want to help people to improve their health, care and wellbeing through targeted, person-centred support.

Additional funding available – application deadline Thursday 29 February 2024

Applications are now open for new Community and Voluntary Sector Organisations to participate in the CVS Collaboration Project. To find out more and how to apply please click here.

Workforce digital skills development

When health and care staff don’t have the knowledge and confidence to use digital healthcare tools themselves, they are unlikely to champion their benefits to their patients and citizens.

At the same time, our workforce can play an important role in helping people to better understand and monitor their health and wellbeing, particularly when communicating information in an accessible and effective way.

Up to 6 in 10 of the adult population struggles to understand health information. This means employees working in health and social care who are ‘health literacy aware’ can better support those they work with.

If you want to develop your own skills to better support local people, why not find out more about what courses are available for Nottingham and Nottinghamshire ICS Staff?

Digital Champions Network

The Digital champions network is a team of health and care staff that are passionate about championing digital services. These individuals have been trained up to develop their digital skills and understand the benefits of getting online in order to help others. The training part of this scheme comes within the digital development package however, we class it as an individual scheme. 

Staff and volunteers across health, care and community organisations throughout Nottingham and Nottingham can learn how to:

  • inspire people in your community to use the internet
  • promote digital tools and services to patients and colleagues 
  • help people to use tools and services like the NHS App 
  • promote lifelong learning 

Are you passionate about helping others and want to develop your own skills to better support local people? Why not register to become a Digital Champion? Find out more about what this means, and the courses on offer here.

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Digital support pop-up hub

Our Digital Support Pop-up Hubs offer free training and support in a community space where people can learn how to download and register for the NHS App. They tend to be a roadshow of support sessions aimed at targeting communities with support on all things digital. Having previously run sessions in town markets, jobcentres and healthcare settings. 

We’ll be working with GP Practices across Nottingham and Nottinghamshire to host Pop-Up Digital Support Hubs. Providing essential assistance with NHS App and Patients Know Best registration, elevating some of the pressures practices might be experiencing in light of the greater interest in online digital services.

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