Boughton Manor near Ollerton is a care home providing a specialist nursing service for older people with dementia and other complex health needs. Led by Kassee Bird, Manager at Boughton Manor, the home implemented a digital social care record in June 2023.
Initially, the proposed introduction of the Digital Social Care Record (DSCR) was not well received, particularly from colleagues who felt they did not have the right digital skills or experience. However, through a planned rollout, team briefings and through a ‘buddy support’ scheme, the DSCR was introduced in phases over an eight-week period.
As well as implementing the rollout plan, Kassee needed to transfer all paper-based records into the DSCR. Again, this took some time but the benefits for all involved were soon being realised.
The main thing is to have a plan, and to set aside time to work through it.
Kassee Bird, Manager, Broughton Manor
The implementation and rollout took over eight weeks, but the home is now seeing the benefits for residents and colleagues:
The DSCR has also enabled other members of the Boughton Manor team to take more responsibility in monitoring and reviews. This helps in developing skills and knowledge across the whole team.
To learn more about the adoption of digital social care records, watch the following videos: