Digital Notts has today published its new Digital Inclusion Delivery Framework 2025–2030, setting out a bold and unified system-wide approach to reducing digital exclusion and ensuring every resident and member of the health and care workforce can benefit from digital innovation.
The publication outlines five priority themes for the ICS:
To support different audiences, Digital Notts has also published both a full length framework and a short form summary . making the content more accessible for partners, community groups, and the public.
Speaking about the launch, Rosie Hercek, Digital Inclusion Lead for Digital Notts, said:
“This Framework represents a significant step forward in our mission to ensure that no one in Nottingham and Nottinghamshire is left behind in the digital age. By working together across health, care, local authorities, and community organisations, we can make digital access, skills, and confidence a reality for everyone. Digital inclusion isn’t just about technology—it’s about improving lives, tackling inequalities, and empowering people to take control of their health and wellbeing.”
Digital Notts is supporting Get Online Week by helping people build confidence with technology, access online services, and develop essential digital skills. Whether you’re getting online for the first time or looking to learn something new, free local support is available to help you connect, learn and thrive.
From supporting patients to use the NHS App to visiting people in their own homes, James, Nottingham CityCare’s Community Digital Inclusion Coordinator, is helping bridge the gap between technology and healthcare. Through one-to-one support, home visits and community engagement, he is empowering people to access services more confidently, stay connected and develop digital skills that can make a real difference to everyday life.
Max, a Digital Inclusion Coordinator at Sherwood Forest Hospitals, is helping patients access the NHS App, digital letters and health records right in the moment they need it most. By offering one-to-one support in clinics and wards, he’s building confidence, removing barriers, and making sure everyone can benefit from digital care.